Co-Working Spaces & Answering Service: It just makes sense
Co-working spaces are dependent on their membership and generally most of the work to keep clients happy is on the General Manager, Concierge, or...
Alliance Answer
After-Hours Service Calls for HVAC Companies
We know that when a furnace isn’t working correctly, and we’re in the middle of a Canadian winter, it’s a true emergency for your clients. Alliance...
Trade Businesses: Missing Calls, Missing Clients
Working in a trade is not easy. Seasons bring more (or less) work in the field than in the office. Once the work is done in the field, you find...
How much money could you be leaving behind?
Sitting at your desk, on the phone with a client, and the other line rings. There is no one else in the office to answer it. Once you finally get the...
Employee Engagement: The Key to Building Your Bottom Line
For any business to grow and succeed, importance must be given to the most crucial resource- the employees. Engaged employees are the key to...
How to handle customer service during your busy season
Whether you're a snow plow company that's busy all winter long or a construction company that's non-stop all summer, when you're working in the trade...
What to look for in front-line staff
In today's technological world, consumers look for services and products that are both professional and convenient. This means, they want to connect...
IT Companies: Let Us Answer the Call
It's the middle of the night and your tech sleepily answers the call phone. In your IT business, there are two ways this call can go. Without an...
Why local often works for outsourcing
Alliance believes that locally outsourcing our work is one of the best ways to ensure that the work is up to your companies standards while also...
A Great Answering Service: the Key to Client Experience
Contrary to popular belief, the Client Experience doesn't start when they speak to someone on the phone at your firm. It begins when they first dial...
First Impressions Matter: Getting off on the right foot with your web visitors
First impressions are always important, but with how quickly people review a website, a good first impression is imperative. With thoughtful design...
Going Green in a Home Office
As the populations of our cities continue to grow, it becomes increasingly important to think about the way we use our common resources. Adapting...
Three ways that channeling your inner child can increase your productivity
Play really is work for children—it's the most important job they have—and they're good at it. So, what can we learn about productivity through...
Four Tips to Stay Motivated
Do you find yourself losing motivation throughout the day or partway through a project? With many tasks on your plate, it's easy to get overwhelmed...
How Superior Customer Service Helps Your Business Succeed
The goal of every business is profit and profit comes from customers. No matter how skilled your business is in your field, you will not be...
How to Hire the Best Possible Virtual Receptionists for your Business
Handling all of your incoming phone calls can be time-consuming and difficult when you’re trying to run a small business. However, hiring a full-time...
Using Social Media to Build Your Business
Today, social media is central to most marketing endeavors, and it is almost impossible to promote your business without using social media to some...
How Delegating Can Help Your Work-Life Balance
Do you feel like you are always working, even when you're supposed to be at home relaxing with your family? A lack of work-life balance can impact...
Alliance Achieves 19th CAM-X Award of Excellence
Alliance Wireless is excited to announce that for the 19th year in a row we have worked hard to achieve the Cam-X Award of Excellence in...
Virtual Receptionists: Three Key Things to Ask Before Deciding on a Service
Handling all of your incoming phone calls can be time-consuming and difficult when you’re trying to run a small business. However, hiring a full-time...